Answered

I need the Tools for ARCHICAD 16

Posted on: 30 Jul, 2015

I want to get the Cadimage Tools for ARCHICAD 16 but your website only says that they work on 19, 18 and 17.... Is there somewhere I can get the tools for version 16?
Answered

Where do I find a Student download of the tools?

Posted on: 30 Jul, 2015

Hi, I am a student looking to download the Cadimage Tools but not sure where to find them? Please help!
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Cadimage Work environment.

Posted on: 03 May, 2015

How I get it? Cadimage Work environment.
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How can I save settings for Doors and Windows? (Presets)

Posted on: 26 Feb, 2015

Hi I want to save settings for Doors and Windows for my template file in ArchiCAD 18. I remember that older version had the Presets but now I can't find it. Where are these presets now? Regards.
Answered

Covering corner problem

Posted on: 25 Feb, 2015

Hi guys I'm using the Cadimage Covering tool, in one of the walls, the covering is not working on a corner, see below. How can I fix this? Thanks
Answered

Cadimage Profile 18

Posted on: 20 Jan, 2015

Hi For ArchiCAD 18, the Cadimage Work Environment is no longer installed as a default with the Cadimage tools 18. Now, it's necessary to install the environment separately. Close ArchiCAD 18 Log into our website https://www.mycadimage.com/ Go to Cadimage Tools> Get Cadimage Tools > Cadimage Work environment. Download the Installer that your Operating System Requires (Mac or PC) Save the installer and then Run the file, the instructions are simple. The next time you open ArchiCAD 18, the should be an option to use the Cadimage Profile 18 2
Answered

How can I delete these keynotes?

Posted on: 19 Jan, 2015

Hi I just started using Keynotes for ArchiCAD 18, I know that is has changed significantly for these new version but I can't figure out how to delete keynotes. If I select them and click delete they disappear from the list, but if I want to create a new keynote with the same key number I have a message that says I can't create it because I already have a key with the same number. Can you please help? Thanks
Answered

Cadimage window schedule tool dimensioning incorrectly

Posted on: 17 Dec, 2014

Hi I've encountered an issue with the Cadimage window schedule where some of the auto generated dimensions are incorrect. Please see attached image. The dimension 735 was generated automatically by the scheduler and is incorrect. The window width in the model is set to 700, and the 700 in the picture was added manually with the dimension tool. Anyone have any ideas why this might be happening? Cheers Rex
Answered

Can't seem to create update building envelope

Posted on: 31 Jul, 2014

Having successfully created a building envelope, but then changed a few boundaries and deleted the transparent mesh of first envelope, there seems to be no way to successfully repeat the exercise - clicking the 'place building envelope' button results in an instantaneous exit from the tool - not the several seconds usually required. No envelope is created, and no error message either. Occasionally a workaround is to copy the base terrain mesh & boundaries to one side and try again with the copy - but this works only sometimes I have confirmed there is no slight misclose in boundary objects, or failure to align with mesh - I tried again with new boundary objects created using 'create boundaries from mesh' tool on a copy of the mesh This is a frequent problem - what is the solution? It is almost as if something about the mesh tool / database becomes tainted after first use in a project
Answered

can i use the electrical tool with release 15

Posted on: 31 Jul, 2014

I want to download the electrical tool but am hesitant as I am not sure about compatability
Answered

Size of gap between schedule notes

Posted on: 31 Jul, 2014

Hi, is there a setting to control the size of the gap between lines of text in the schedule notes? The default gap is pretty large. Image attached to show where I mean. Thanks, Harley
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How do I change the green fill to background fill?

Posted on: 28 Jul, 2014

I am not sure what is causing this, but I can not find the setting (in the window or door) to change it. I probably over looked the setting numerous times....
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Wall coverings – creating skirtings and/or scotias

Posted on: 28 Jul, 2014

We are experimenting using the wall Coverings tool to add details to walls. While we have had some success we find the following limitations: 1. Skirting only – easy to generate but in plan it always appears as if in section - is there some way to get to show in outline only? (Other than changing the Section Attributes to mock a plan outline as this is not helpful in a section) 2. Skirting and scotia – mostly easy to generate but you have to create a covering between them – while the tool will accept a thickness of 0 for the main covering you get error reports every time you generate a 3d view. Also in plan view you only "see" the main covering – there is not option for seeing an outline of the skirting below. So, is there some way we can get these options in the tool? Or are there workarounds with the current tool settings? Regards, Karl
Answered

Modular Joinery Objects don't show up in the schedule?

Posted on: 26 Jul, 2014

ArchiCAD Modular Joinery Object windows don't show up in the Cadimage Door/Window Schedule. It actually shows the dimensions of the opening but the elevation is not showing up. ID is also not showing. Is there a way to make them show up properly in the schedule? Thanks,
Answered

Window schedule is showing up dashed

Posted on: 22 Jun, 2014

My Window schedule is showing up with dashed lines, I cant for the life of me find anywhere to change this to normal solid lines.I have checked that all the source windows and doors are not dashed, and there doesnt appear to be any setting in the schedule to change the appearance of linetypes.this schedule was created from a saved scheme that has worked fine successfully on other jobsthe window in the box was copied over from the other jobs schedule showing that it is displaying finewhen copied from another job created with the same saved schedule settings.
Answered

Why are my keynotes disappearing?

Posted on: 20 Jun, 2014

We recently finished a church project a few weeks ago and were getting back into it to issue an addendum and the keynotes on certain view-maps disappeared. The leaders are still there, but the keynote is gone. This program is so buggy in Teamwork... The images below show what it looked like the day we issued it (keynotes are on and working. Then the next image shows how it looks now. The keynotes are still in the database, but just not on the sheets.
Answered

The handrail/ stair tool

Posted on: 04 Jun, 2014

When I try to add a handrail to my stair it will not snap to the stair. The handrail stays on the horizontal axis with no clear relation/ reference to the stair it has attached to. Any Suggestions? Thanks
Answered

Is it possible to create a window like this (see link)?

Posted on: 06 May, 2014

I am trying to create a window similar to the far left one (with blue curtains behind) shown in this image: http://sydneylivingmuseums.com.au/sites/default/files/styles/heroimages/public/RSH13_0047.jpg?itok=tH1EzpfJ but the setout box doesn't seem to allow it. Has anyone created a window like this? Is it possible? Thanks Ben
Answered

Roll-out shelves without doors possible?

Posted on: 29 Apr, 2014

I am trying to get a base cabinet with an interior sort of like the attachment, except without the doors. While I could do a simple cabinet with thick shelves, this doesn't really look great in 3D. Ideally, the drawer fronts would have a "scooped" (like half an ellipse) cutout on the top front. Is this possible? Thanks.
Answered

Keynote descriptions missing

Posted on: 13 Apr, 2014

Hi, I'm trying to place some keynotes. How do I get the descriptions of each keynote to appear in the Keynotes palette? You can see on the attached screenshot only the numbers are visible. Page 6 of the Getting Started reference guide dated 30.08.2012 shows both numbers and descriptions. Thanks, Harley
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Door / Transom Flexibility

Posted on: 03 Apr, 2014

Is it possible to generate a door that is illustrated per the attached? I can get the configuration right with a window, but there is a sill at the doors and I'm not sure if I can schedule doors in a window object. Any thoughts here? Please see attached. Thanks... derek
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Door swing angle not adjusting

Posted on: 01 Apr, 2014

I just loaded D&W and in placing a door I cannot find a way to change the swing angle graphically or in the settings. It appears that something has not been loaded??
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How do I hide window labels in a site plan?

Posted on: 01 Apr, 2014

Hello, We have added window labels to out ground floor plan (W Marker 16) but we want to hide these on our site plan. Is it possible to do this? It doesn't seem that the windows or labels are on a individual layer to turn off etc. Furthermore, our site plan is at 1:200 where as our ground floor plan is only at 1:50, so the labels appear much larger on the site plan which doesn't help our situation. See attachment. On a similar note, is it possible to reduce the size of the grid line labels in our site plan (again they appear too large at 1:200 but look good on our ground floor plan at 1:50). Thanks Duncan
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How to make thresholds show on doors?

Posted on: 01 Apr, 2014

I cannot figure out how to get a threshold to show under my door. I have attached a screen shot. I can get a "timber sill" to chow up, and some kind of a thin line of something to show up on the other side of the door, but what do I need to do to get the empty space in my screen shot to fill in ?
Answered

How do I get a Trial Version?

Posted on: 28 Mar, 2014

To download your Cadimage Software, first go to our website www.cadimage.comThen at the top right choose log-in. (register or log in) Then go to MyCadimage and Downloads, or just click here after logging in: http://cadimage.com/mycadimage/downloads/trials You will be brought straight on to the ArchiCAD 17 tools downloadsSelect the version you require on the left hand side (There is a list of Cadimage to download specific for an ArchiCAD XX version) There will be 2 options, Download Win and Download PC For detailed instructions on the installation process: PC - http://www.cadimage.com/support/knowledgebase/general/pc-installation-0712MAC - http://www.cadimage.com/support/knowledgebase/general/mac-installation-0605 You may need to activate the tools after installation.To do this, inside ArchiCAD, go to Cadimage>Activate>Activate my tools. Connect using the same email & password as you used to login previously, then select all your tools & choose 'Activate Trial'There is more detailed instructions on this process, here: http://www.cadimage.com/support/knowledgebase/general/activate-the-tools-0520
Answered

How do I set the width of a window

Posted on: 18 Mar, 2014

When I use a preset window then go on to alter it, the window width and height fields are greyed out. I have to move to a different part of the library then back to cadimage windows to enable it, which of course wipes out the previous edits to that window. I'm using all the latest softwares - V17 archicad and whatever cadimage. All of my students have the same problem, so maybe it's a flaw in my installs???
Answered

Curved stairs

Posted on: 13 Mar, 2014

Hi Guys, I'm trying to create the curved stair as shown in the attached photo, using the Cadimage polystair. I can get as far as curving the side using the shape edit mode, but can't figure out how to create the curved treads and also the uneven length sides (when you look at the photo the left side projects longer than the right side). Can this be done using the polystair? Thanks,Harley SE2013
Answered

Wall Coverings top shape custom setting

Posted on: 12 Mar, 2014

Hi Jonny, How editable is the 'custom shape' option for top shape and bottom shape of wall coverings? I can get it to have a single slope as shown in the first sketch on the attachment, but can't seem to edit it any more than that, for example to get the other two sketched shapes. Are these possible? The reference guide says the shape is edited graphically but there doesn't seem to be any other hotspots to create those kinds of shapes. Cheers, Harley
Answered

Roof coverings and an angled edge

Posted on: 03 Mar, 2014

When using the roof coverings, i am trying to create a 2 stepped facsia for a cabin and on all of the edges i have them set to be perpendicular with the roof pitch. however when i map a covering the facsia does not match the roof angle. probably not something people use a lot of but it would be nice to have a little more control. thanks again for everything you guys do your tools save me mass amounts of time already!
Answered

I'm a SELECT customer for Cadimage New Zealand, how do I have access to the ArchiCADSelect objects?

Posted on: 28 Feb, 2014

For ArchiCAD 17, the ARCHICADselect objects are being provided via BIM Components. You can access all these objects direct from the Objects tool in the ToolBox. Once you have found the object that you want, hit Download and Embed. The advantage of having them all available online instead of the stand alone download, is that they will always be the latest version when we update them in future. These have all been updated & simplified to be easier to use. If you haven't registered already: 1. Register in bimcomponents.com or log in with your graphisoft.com user and password: 2. Log in in the website, copy the registration number. 3. Enter the registration number in Help>license information in your ArchiCAD: 4. Once your objects are embedded they will remain with the project. If you are migrating a project from ArchiCAD 16 it would be best to add the old library rather than have to download each object individually. To do this, copy the ‘ARCHICADselect Library’ folder from your ArchiCAD Library 16 to a general location like your Graphisoft folder or a server.Then in ArchiCAD go to File>Libraries & Objects>Library Manager.Click ‘Add’ and browse for that folder & click ‘Choose’.This will load the library you are used to and all objects will migrate without issue.
Answered

How can I show door & window labels on Elevations

Posted on: 10 Feb, 2014

Is it possible to automatically show door and window labels in elevations / sections (I know it used to be, but haven't used it in so long that now I can't seem to find that functionality anymore) ? Also is there some way of placing a size note on a window in the elevations (ie. w x h) automatically ?
Answered

Web service Failure: Activation code error while trying to activate a tool or a trial

Posted on: 04 Feb, 2014

If you are having a Web Service error when trying to activate the tools the problem could be caused by a log in issue. Check that you have the right email address and password in the activation dialog box: Menu: Cadimage>Activate>Activate Cadimage tools. You may have already the name of you company and the email address, enter the log in information (click change user), then click connect. Now you can try to select your tools from the list and click Activate my tool or to activate the trial. *Sometimes if you haven confirmed your email address in our website the issue appears, please try to log in to http://cadimage.com/ and make sure you have the correct email address and password before trying to activate the tools. If the issue continues, please report it to support@cadimagegroup.com
Answered

Frameless corner windows

Posted on: 23 Jan, 2014

Hi, is it possible to create the frameless glass corner window as shown on the attached sketch using the Cadimage tool? Thanks
Answered

Sharing a file? Upload them to a file sharing website.

Posted on: 21 Jan, 2014

If we have requested you to send us an example of a file so we can replicate a specific issue you may find that attaching a file to the email may not be an option depending the size of the file. You can share the file instead. First, go to www.wetransfer.com in your browser of choice.If this is your first time visiting the site, you’ll see a ‘Terms and Conditions’ dialog – just click I Agree to move on You’ll then see the normal wetransfer form. Because we just want the link for the file (rather than an email), click on the icon on the bottom-left, and then click on Link rather than email. This will change the form to something like what you see below. Click the +Add Files button and, in the file chooser dialog that comes up, locate and double-click on the file you want to upload to us. You should see the name of the file appear at the top of the form. Now just click the Transfer button to start uploading the file. You will see a progress tracker as the file is uploaded – it is very important that you leave your browser open while this happening! Once complete, the form will show a tick in place of the percentage, and will say Transfer Complete. Press the Copy Link button to copy the link, and then paste that into your email to us, or into your support-ticket reply.
Answered

Install the tools Mac- Message 'Unidentified developer'

Posted on: 19 Jan, 2014

By default, Mac OS allows users to install an application from a 'verified sources.' .It this means that users are unable to install most applications downloaded from the internet or stored on physical media without receiving the error message below: If it's not possible to allow an individual application to open, you can change the settings of your Mac to allow 'unidentified developers' software: Open the 'System Preferences'. This can be done by either clicking on the System Preferences icon in the Dock or by going to Apple Menu / System Preferences. Open the 'Security & Privacy' pane by clicking Security & Privacy. Make sure that the General tab is selected. Click the icon labeled Click the lock to make changes. Enter your username and password into the prompt that appears and click Unlock. Under the section labeled Allow applications downloaded from:, select Anywhere. On the prompt that appears, click Allow From Anywhere. Exit System Preferences by clicking the red button in the upper left of the window. You should now be able to install applications downloaded from the internet. *Note: There is a similar issue installing ArchiCAD in Mac computers "Archicad installer is damaged and can't be opened' , these settings also control ArchiCAD installers, once apps from 'anywhere' are allowed the installers should run.
Answered

How to import memorized Keynote settings to new Projects?

Posted on: 14 Jan, 2014

When I import the Keynotes tab-separated or comma-separated file into a new PLN, it doesn't bring along the other memorized Keynote label settings that I had carefully established. From where can this information be retrieved, so that we don't have to re-define our preferred label settings etc. for every project? (see attached screenshot)
Answered

I want to create a Top Hung Bifold garage door.

Posted on: 06 Jan, 2014

Hi Team. I want to create a Top Hung Bifold garage door, but the Garage door only allows me to use a roller, sectional or tilt panel. Can you please add a double bifold to the door type presets? Thank you.
Answered

Sill covering issue. It's not the same in plan view than in section.

Posted on: 06 Jan, 2014

Hi Team The covering sill is not performing as I’d expect. I have added a sill under the windows under the Openings options. In plan view the front edge is 120mm from the framing but in section it is 80mm. I was expecting the sill in plan to be 80mm from the framing and can’t find a way to adjust it. If I set it from lining it is still not correct.
Answered

Can I have additional downpipes in a roof covering?

Posted on: 06 Jan, 2014

Hi guys. I have a roof covering with two downpipes but I would like to have an additional downpipe, how can I achieve that?
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Any method to paste a General Note without making it keyed to something?

Posted on: 28 Dec, 2013

Hi, Overall I am very impressed with my new Keynotes software and functionality. However, in addition to placing AC text labels, I'd also like to use Keynotes to list General Notes about the project. Do you have recommendation on how to do this? A workaround I'm imagining is to place text labels where the leader line and arrow are whited out to be invisible, but I am hoping for a more elegant solution from you. Thanks
Answered

Unable to delete Favorites under Custom Settings

Posted on: 26 Dec, 2013

Hi there. I'm not able to delete a custom Favorite once it's stored after using Custom Settings in the Detail Elements tool. I discovered this using the Timber Member Settings window (see screenshot). All I can do is rename a stored Favorite, but this creates a brand new Favorite, and leaves the old one cluttering up my list. Any help please?
Answered

Can you extrude along pre drawn elements?

Posted on: 10 Dec, 2013

Hi Team I'm interested in Extrusions. I want to know if I can extrude along a line I have already drawn in my project? Thank you.
Answered

Hi, I just bought the GDL Handbook, and started reading. My question is if it is possible with GDL to make and object with 3D and 2D presentation including material used text, and measurements, for horizontal and verical details ? Would be a great help, t

Posted on: 06 Dec, 2013

Hi, I just bought the GDL Handbook, and started reading. My question is if it is possible with GDL to make and object with 3D and 2D presentation including material used text, and measurements, for horizontal and verical details ? Would be a great help, thanks.
Answered

doors w/ multiple sidelites

Posted on: 05 Dec, 2013

I'm trying to do a multi-sash window with doors at the outer edge and can't seem to find the functionality that allows this. When I use the door tool, it only allows me to place one sidelite on each side. When I use the window tool, there's no way to add a door. Any tip for this configuration, or am I stuck using separate windows and doors and just trying to mull them together as best I can?
Answered

How can I add another component?

Posted on: 03 Dec, 2013

I created a stair from the basement to ground floor but realised that the top of the stair should actually come to a landing and then go up one more step to groundfloor level. How can I add a landing to the top of the existing cadimage polystair and then one more step to the landing? Cheers
Answered

how do i de-activate my DWB license?

Posted on: 02 Dec, 2013

...and then proceed to activate it on another computer.?
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A mysterious void shows up in one of my Coverings. How do I fix it?

Posted on: 20 Nov, 2013

I have a simple, 90-degree exterior corner where two thick composite walls intersect. When I clad them with Coverings, I end up with a strange long void along the edge of one side. See the attached images. This happens whether or not I have the upper trim activated as shown -- I left the upper trim in place for the screenshots because I thought the curious way the trim wraps around to become a long vertical might be a clue to what's going wrong. No hidden SEO layers are in effect. Any suggestions for solving this would be appreciated! -Adam
Answered

US 200 and 400 Amp electrical panels ?

Posted on: 15 Nov, 2013

In the US we have 200 Amp (residential) and 400 Amps + electrical panels containing circuit switches which are ground fault interrupted. These panels are also tied to the electric meters and more recently to Net Meters for pushing photovoltaic energy into the grid. Circuits from the building (lighting, power outlets, electric cookers, electric hand dryers in public toilets etc.) are all tied to these banks of switches in the panels. I'm using Cadimage's's Electrical product (really good BTW) and can't find such a panel device. At the moment the Electrical tool requires that I create a "bank" of switches on a wall (in a mechanical/electric services room or closet) so as to create the circuits that tie back to the main electrical panel. Am I missing something? Thanks
Answered

barge options

Posted on: 14 Nov, 2013

This is not a question, it's a thank you. There have been some great developments within the tools and the control over how the barge flashing looks is one of them. Thanks guys. (If this is not the place for this sort of feedback let me know!)
Answered

Doors and windows cannot be placed

Posted on: 04 Nov, 2013

Dear Cadimage, We need some help in terms of placing Cadimage doors or windows. We use Archicad 17 and Cadimage trial version products. Design view is right, Archicad openings are also visible. Regards Andras
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How can I make an asymmetric door?

Posted on: 29 Oct, 2013

Im needing to create an asymmetric double door. One leaf opening @ 180 and the other @ 90 in the opposite direction how can I acheive this?
Answered

Coverings panel grout/frame

Posted on: 15 Oct, 2013

Hello, We would like to use Cadimage Coverings to present panel joints in detail at least to show grout (or something covering profile between panels). We chose Wall Covering -> Main covering -> Cladding Type -> Panels but in settings we have not found options. At the moment there is void between panels. Can you help us please with some suggestion to get proper panel joints?
Answered

Package of free objects

Posted on: 19 Sep, 2013

Hi,if I downloaded free package of objects, I cannot find some objects from full list. For example I would like to get tracking curves, but this is not in package (in both AC 16, and older). Is it possible to download TC (http://blog.cadimage.com/2009/06/free-tracking-curve-tool/) for Archicad 15? Thanks for answer
Answered

wall covering favorites

Posted on: 11 Sep, 2013

so i have saved my coverings as favorites while the covering tool is activated with a wall selected. which works great. however when i go into my favorites dialog box out side of the settings dialog box the favorite does not exsist. i can see the favorite only when i have the wall covering tool active, and only in the settings dialog. the issue im having is because the favorite only shows up in the favorites dialog when the tool is active. and the favorites dialog is the only place i can edit or delete the favorite. so if i want to make changes to a wall covering favorite its not possible. am i missing something? would this be an issue on archicads end or cadimage?
Answered

Wall covering wont follow swall shape

Posted on: 27 Aug, 2013

Has anyone ever seen this. The wal covering does not want to follow the wall shape. I've searched all over and went through all the settings and I must be missing something because no matter what u=i do this is what i get. Any suggestions would be greatly appreciated.
Answered

How do i activate cadimage coverings..

Posted on: 24 Aug, 2013

Hi There was no coverings file in my cad image so I have copy and pasted one in there but I still am not able to see it or make it work. I have a student download version and until i did the copy and paste...i did not have any coverings option in the cad image file... thanks for any help you can offer.. Kind regards Diana
Answered

Electrical

Posted on: 13 Aug, 2013

Where do I set the format of the height of the components? I seem to have two differing ways of height above ground formats -ie .4 and 400. .4 format seems to be the default, and whenever I change the height, it reverts to the longer 400 format. I would like the shorter .4 format throughout. Where do I control this?
Answered

Wall covering presets

Posted on: 02 Aug, 2013

I have noticed that the presets dont cover all of the wall covering options, such as the section view to specify to show shadows, extend trim to wall etc. will this be added soon? also it seems that the covering preset for the cladding reference origin will not save when i set it to one of the drawing predefined stories. it would be nice to not have to remember to change that everytime i reopen a drawing and go to place coverings. i can set it once the drawing is open, but if i close and reopen it resets.
Answered

How to get downspout toe?

Posted on: 18 Jul, 2013

In the AC17 version of Coverings, I seem to be unable to get a toe to stretch out from the bottom of the vertical downspout. There is no hotspot available. Also, there is a downspout object in the LCF file, but unclear how this is supposed to coordinate with the roof accessory, if at all.
Answered

cant get a 2m door in 2m wall with 0 frame (no frame no gain)

Posted on: 08 Jul, 2013

Im having difficulty getting a cadimage 2.0m door without a frame to fit in a 2m wall without the door being overheightthe door shows as 2m high in the archicad settings but as 2040 in the door leafif i change it to 2000 then the door leaf becomes 1960 and then i have a piece of wall above the doorif i change it back to 2000 then the leaf is taller than the wall by 40mmthe frame is set to 0 and the threshold and top gap are both set to 0 but the door always shows 40mm bigger than the wallcant get this workingRegards Jason
Answered

Wall cladding is covering the window?

Posted on: 04 Jul, 2013

Hi there I have this issue where when I apply a wall cladding to a wall it covers over the window as well. This never used to happen & no matter how I do it I cant get it to reveal the windows. Any ideas? Thanks!
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Is there a way for the schedule notes to work in the interactive schedule?

Posted on: 02 Jul, 2013

Hi Team CADIMAGE, We are having a heck of time trying to figure out where the materials within the door can be located within the scheduling settings such that they are within our schedule. Can you please help us. The doors seem very detailed and highly complex and one of our Project Mangers would like the ability to select all the doors make a change within the settings and see it reflected in the schedule. Can you assist in the this process? Thanks,
Answered

How do I set the default pens for the Cadimage Window?

Posted on: 02 Jul, 2013

Hi How do I set a default appearance for all windows and doors. Where do I set the penset for Cadimage windows? Every new window I design requires me to rest the pen sets.
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Section pens dont work for Cadimage window in V16

Posted on: 02 Jul, 2013

I have checked the Floor Plan and Section settings as well as the Cadimage settings & set them all to an obvious pen colour but this doesnt appear? I cant seem to get these pens set correctly? What am I doing wrong? Thanks
Answered

Where do you control the size of the louvers on a door?

Posted on: 02 Jul, 2013

Where do I change the door louver dimensions?
Answered

Is there a way to create a fold up glazed door?

Posted on: 02 Jul, 2013

Hi Jonny Is there a way to model a fold up glazed door in Door Builder - like in the attached photo. If not, do you have (or know of) another object that I could use? I really need this quite urgently!
Answered

Cadimage schedule wont update or remember it in the list?

Posted on: 02 Jul, 2013

Hi Made some changes in my model and want to update my window & door schedule - but not sure how… There is still a problem - I created a new schedule in cadimage & it was recognised in the settings box for 5 mins and the update window was there… but they have disappeared now… So none of the schedules I've created are in the settings window and I can't update any of them!
Answered

I keep getting a User Break error with my Cadimage Windows

Posted on: 02 Jul, 2013

Hi, I have a problem with windows and doors in a certain project in that they are really slowing down elevation and section regenerations. They then come up with these errors: I’ve tried to keep tight reins on this job, but I think someone’s not set up these parts properly. I’ve gone through and tried to locate the problem, but to no avail. Can you please direct me to where “line 1” exactly is? My screenshot will show what I mean Kind regards
Answered

Window sills wont project past exterior facings?

Posted on: 02 Jul, 2013

Hi I have a project in ArchiCAD 16 where the window sills won’t project past the exterior facings, I don’t usually have trouble with the exterior window sills. Something must of changed? Thanks
Answered

Cant get the Door schedule to collate matching doors

Posted on: 02 Jul, 2013

Hi I have several doors that are identical in every way. Some are in new walls and some are in existing walls and when I generate the door schedule the doors collate into 2 lots rather than 1, 1 lot for the doors in the existing walls and 1 lot for the doors in the new walls.
am I missing a setting somewhere? how can I get the doors to collate into 1 lot? Thanks
Answered

Cant get the Door Marker to appear for my Cadimage doors?

Posted on: 02 Jul, 2013

Hi Could you work out why I can see my window marker. I have set all the settings to show the marker in Model View Options & the doors settings. I only use the Cadimage doors and for some reason I just cant get the marker to appear? Any ideas? Cheers!
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Where can I set the offset for Exterior trim to cover jamb?

Posted on: 02 Jul, 2013

How do I get the door builder to show architraves in the correct location for an interior door. Using the interior trims control I can set the trim 'offset to frame' to -20 and it covers the jamb correctly as shown in the screen shot. For the exterior trims control there is no option to do this and the elevation shows an extra line as the trim lines with edge of the jamb. 
AC16, Win7
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Ive lost my keyplug and cant get the replacement to work with my tools

Posted on: 02 Jul, 2013

Hi Support team! I lost my ArchiCAD keyplug and sorted it out with my local reseller to get me a replacement. I went from a WIBU to codemeter and have managed to get ArchiCAD working but I can not get the Cadimage Tools to activate with my keyplug. Not sure if this is because its changed to a codemeter or the number is different as I am using the same log in details?Any help is appreciated! Thanks
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Tile cap option for ridge flashing?

Posted on: 02 Jul, 2013

I seem only to be able to use a flat ridge flashing when using the tile roof cladding. I'm not sure what is SUPPOSED to be used with tile roofs, but this certainly is not appropriate for a Spanish tile roof. Does Coverings include a ridge tile cap like the standard one in ArchiCAD? I'm hoping I just missed it somewhere.
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Can I change the Nominal Door size to LEAF (instead of UNIT size)?

Posted on: 26 Jun, 2013

In some parts of the world (like the part I'm In), it's typical to callout a door by it's panel size. Is it possible to set Cadimage doors to list as their Leaf size, instead of their Unit size? (AC doors have a setting to pick what to use as it's nominal size). This wreaks havoc with my schedules and info tags. :(
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Pens not being set when changing Detail Element?

Posted on: 25 Jun, 2013

Hi there I have went through and set up the Cadimage Preset to set the pens I require. But when we change the element they go back to the default pens? Placing a new one seems to work but we often copy through complete old details & change only the elements that need changed which creates this problem. Any ideas? Thanks!
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How do I add downpipes to the gutters in my roof coverings?

Posted on: 25 Jun, 2013

Hi Sorry for the basic questions but Ive noticed from the screenshots on the forum that a lot of people have perfect downpipes coming down from their covering. While I can see the settings for them in the settings & I cant find a way to add them? Is there a trick to this?
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Downpipes arent visible in the lower floor plan?

Posted on: 25 Jun, 2013

Hi there, I have placed downpipes but they are not visible on ground floor plan although I have ticked display of downpipes on stories below home story. Any ideas ?
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Constantly getting error message that roof covering cant be reserved?

Posted on: 25 Jun, 2013

Hi, I have noticed that when we use Cadimage Roof Coverings we constantly get this error message every time that either a roof (that has a covering applied to it) is edited somehow, or the covering itself is also edited somehow. The message still appears even if we have all roofs and convering objets reserved.Also I noticed that if I edit a roof that has a covering associated to it, I cannot later get the covering to update, even if using the UPDATE COVERINGS command. An error message appears, and I have to delete the coverings and do them again every time, very tedious and inefficient.
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Cant get brick wall covering to appear in Photorendering view

Posted on: 25 Jun, 2013

I have used the wall covering - brick option to apply to all my walls. It looks how I need in 3D view & Elevations. I am now looking into creates artists impressions of the building to present to the client but the wall appears without any brick pattern even though it shows in the other views. Is there something Im missing?
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How do I get framing to show in 3D?

Posted on: 24 Jun, 2013

Hi again For the old versions of roof coverings I remember that Framing was included which I found really useful for 3D sections & sections in general. Having just upgraded to V17 I cant see the framing or a way to make them appear. Ive ticked 'include framing' but they do not appear
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How can I stop the roof covering offsetting from the roof?

Posted on: 24 Jun, 2013

Hi There, When I attach a the roof covering to a roof (multi plane geometry) the roof covering appears to be offsetting by about 40mm. How Can I fix this? This doesn't occur for single plane geometry
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Can I use the roof covering tool to add just the details? ie Flashing & gutters?

Posted on: 24 Jun, 2013

Hi I have a model that I made in version 15, but is now in version 16. I used the roof covering tool, but with the roof covering turned off as it was too slow (large and complex roof). I worked out that you turn off the roof covering and give the roof thickness as “0” so that the flashings sit down against the roof, otherwise there is a gap. One of my colleagues is using the roof covering tool in version 16 but can’t find the setting to achieve the same as I did in 15. The set out of the dialogue boxes has changed but I hope this useful setting hasn’t “fallen off”. I hope you can help. Thanks
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Is it possible to get wall shingles added to wall coverings?

Posted on: 24 Jun, 2013

Hi there For north america we use wall shingles quite a lot. For Roof coverings there is a shingle option but this isnt available for Wall Coverings. The Weatherboards are pretty close to what I require but its quite a bit of work to put in the shingle divisions in Elevation and this doesnt work in 3D. Is it possible for you to add this option to the wall coverings? Thanks
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How do I change the barge flashing to apron as the roof terminates at a wall?

Posted on: 24 Jun, 2013

In have a simple gable roof with a standard barge flashing at one end, however, the other end of the roof terminates against a vertical facade parapet wall. On this end I need an apron flashing rather than a barge flashing. How do I do this? Thanks
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Looking different roof end options for Barge board + Flashing

Posted on: 24 Jun, 2013

To Cadimage, I am a big user of cadimage tools and pay as soon as an update is out, I am very disappointed with the change to the roof end in the last update & the time taken to fix this roof end, roof ends arent drawn and built like this and I will really like to have this fixed. I use the cadimage roof covering on all my roofs. Regards
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How to set shelves & drawers to dashed line in Elevation?

Posted on: 24 Jun, 2013

Hi there, all my Cabinets show their full detail in all views which is making them a bit difficult to read. Is there a way to control what is shown or better, change the line type of the list important parts like the internal shelves to dashed/dotted? Thanks
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How to brace a building set at 45° - its missed a few important walls. Tips/Tricks?

Posted on: 24 Jun, 2013

Hi Guys I have a horrible house design which a lot of the walls are off at 45 degrees & the whole thing is not orthoganal. Can you give me some tips of how to attack such a complex plan? I haved tried to set the grids on 45 degrees, though it will missing a lot of important walls.Ive even upspecced a lot of the braces but still not meeting requirement. Many thanks!
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How do I change my old braces to meet the new code?

Posted on: 24 Jun, 2013

Hi I have a customer who after a few years has decided to proceed with a project but the bracing has since changed for shadowclad in 2012 & the building inspector has requested to see the change in my drawings. I have the new presets in the file but cant seem to get them to appear within Brace Types. Any help is appreciated. Regards
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How can I create 2 different blocks of Bracing in one file?

Posted on: 24 Jun, 2013

Hi Jonny I need to be able to divide the building into two “blocks” as the storey in question forms the lower part of one “block” and the upper part of the other “block” Is there any way to do this without messing up the Brace Table for “Block 2” (2nd set)? I have corrected the issue with line “Q” being missing, but the brace table is still advising that the line requirements haven’t been achieved – which is being caused by them all being part of of one block instead of 2. Thanks again.
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Can't change the brace type of my braces?

Posted on: 24 Jun, 2013

Hi guys, I have just purchased the bracing add on. everything seems to be working fine. I have managed to set up all of the bracing lines, the bracing table is in place, but the minimum bracing values have not been met for a couple of the lines so i am trying to attempt to change the bracing type from a GS1-a to a BL1-H and i cannot figure out how to change the type. I have all Gib bracing types available to me but when i try to change the bracing type, it defaults back to being a GS1-a. My selections are limited within the 'Gib' bracing family. Any help with this would be much appreciated. Cheers
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Object Vehicule Tracking Curve license and performance

Posted on: 05 Jun, 2013

Hello ! We are testing the objects TC B-Train Forward and Semi-trailer Forward and they are slow to refresh when we use the graphical hotspot to change the shape of the curve. We don't have those issues when using the previous version of the object. What can be done to solve this issue ? If we purchase an object on your site, can we copy it to our bim server librairy and use it on every Archicad we own ? Or should we buy one object to each license of Archicad ? Thanks, Simon PEYRARD
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My Door leaf labels have a white background and are cutting out parts of my doors

Posted on: 31 May, 2013

How do I get the leaf size to follow the other leaf? And how do I remove the white background so it doesn't chop off parts of my drawings? Thanks. Please see attached screenshot. I'd like to remove the white background and/or move and flip the label onto the other leaf so it is not written over the leaf.
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Base Plate Bolt

Posted on: 28 May, 2013

Hi .. I recently install Cadimage detail elements ... unfortunately I couldn't find any proper 2d symbol for base-plate bolt ..I had to make it with 2 separate bolt .. Base plate bolt : needs a bolt which the shaft can pass through the head of the bolt !!! but I couldn't find this option ... did i make any mistake or detail element bolt is not able to make such a object ?! thanks hamed
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Shaded elevations change back to outline

Posted on: 27 May, 2013

Why do doors revert to outline display when I have checked the "Shaded Elevations" button on the doors in my schedule? Should the display not be a setting in the Door and Window Schedule Settings, rather than for each individual object in the schedule?
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How to add edge slab? Tried everything!!!!!!!!

Posted on: 20 May, 2013

Hey, How do I add the bloody "edge slab tool" to my toolbox <:| I need it for tomorrow and can't get it to work! I was following the installation steps but It just does not appear in my ArchiCad16. I hope it is not some kind of joke. Regards
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Can the newel height be higher than the handrail by say 150mm?

Posted on: 06 May, 2013

I need to create a stair with handrail like the one attached, where the handrail is lower than the top of the newel post. Maybe I am missing a simple setting but just can't get it to work? Thanks
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Why is my Keynote database not saving?

Posted on: 03 May, 2013

I've loaded my created keynote database, and it shows up in the keynote palette, however when I send/receive or reopen the project the keynote database is no longer uploaded. It reverts back to the preset keynote database, and I have to reload the keynotes again. I've tried it on other user's computers but with the same result. We are using Archicad 16 on a BIM Server.
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Detail Reference Marker for AC16?

Posted on: 01 May, 2013

Hi ThereI have attached an image of a Detail Reference marker we use as standard on our jobsIt is from a CustomLib - Rapid Details library we were using in AC11.Im not sure if it is a Cadimage one or if there is a similar cadimage one available but i have not been able to find oneThis one seems to malfunction every time i reload the archicad file, in that the horizontal line vanishesWould be great if one was available with editable text/font/sizes/coloursable to use autotext and be linked to the detail layout, able to back reference automaticallyor have override custom content or values, show the current detail scale automatically etc..
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Custom Roof Profile for Detail Element - Cadimage Roof Cladding

Posted on: 01 May, 2013

I would like to be able to add other roof cladding profiles to the cladding tool but i cannot find a way to do this. Only Diamond roof profiles are shown available and we obviously use many different typesI would like to be able to add a wide 500mm tray profile such as Calder Stewart - Solar Rib. Is this possible?